During which time frame should team members focus more on their zones?

Focusing on zones during rush times is crucial for ensuring operational efficiency and customer satisfaction. During peak hours, team members need to prioritize their designated areas to manage the high volume of orders effectively. This focus helps streamline service, minimizes wait times, and enhances the overall customer experience. It ensures that all stations are adequately staffed, that tasks are being performed efficiently, and that food quality and presentation standards are maintained, even when demand is at its highest.

In contrast, during breaks, training, or inventory, while team members have important responsibilities, the immediate emphasis on maintaining the fast-paced flow of service is less critical than during rush periods. Therefore, prioritizing zones effectively during rush times directly contributes to the restaurant's ability to serve customers promptly and maintain service quality.