What should be done to ensure quality food service?

Being a role model and coaching teams to deliver standards is essential to ensuring quality food service because leadership directly influences the performance and behavior of team members. When a shift lead acts as a role model, they set the expectations for how food should be prepared, handled, and presented. This influence creates a culture of excellence within the team, where quality becomes a shared responsibility.

By coaching team members on best practices and the importance of customer satisfaction, a shift lead can reinforce the standards set by the company. This includes training on proper food handling techniques, preparation methods, and customer service protocols. When team members understand the importance of quality and are motivated by a strong example, they are more likely to take pride in their work, leading to better food service overall.

Other options focus on aspects that do not necessarily enhance food quality or customer experience. Previewing daily sales may help in planning for inventory but doesn't directly impact food quality. Prioritizing speed over quality could lead to poor food preparation, thus compromising service. Focusing solely on financial aspects may miss the critical value of customer satisfaction and quality service, which ultimately drives profitability through customer loyalty.